OpenClassify - PHP Classified Script | FAQ
Openclassify

Frequently Asked Questions

Everything is clear at Openclassify.com

Currently, we accept Credit Cards, Paypal and Bank transfer as payment methods. We accept Paypal upon request, you can use credit cards, and it's available in more than 160 countries worldwide.

Since January 1st, 2015, EU made a significant change to its VAT regulations that require businesses to pay VAT according to the locations of consumers. This was taken, mainly, because of large companies that have been avoiding higher taxes by establishing businesses in places with lower VAT. Unfortunately, this also put a burden on independent creators who sell digital products to customers in

If your plan has a limitation on Advertisements, you will receive an email to inform you when you reach the 90% of your allowed capacity. If you delete ads, you will have more space for posting, and you will be able to continue using the same plan. If we detect that only spam ads are being posted, or used in the wrong way, we will contact you to fix the issue.

If you want to upgrade your domain to a better plan, you can do it! Bear in mind that the expiration date of your domain will be the date of the purchase + the number of days that your plan had based on the price of the new plan. We round up.

You can cancel your Openclassify subscriptions at any time without needing to contact us. Your website is set to auto-renew, and we follow these refund policies: - We offer refunds for renewal payments if you request to refund within 14 days. Before a subscription renews, we'll send an email letting you know you're scheduled for a payment.

Your plan will be automatically renewed seven (7) days before expiring, using the same payment method you used with your first purchase. You will be charged the original amount of the product without any coupons applied. We will notify you if we can not charge you in advance so you won't lose any work on your classifieds site. You have 30 days after the expiry date to renew, or you will lose all

With any plan, you can use all of our mobile-friendly themes with any scheme available for the template. You can change it whenever you want, and as many times you want! This gives you access to 51 different looks and feels options to choose from.

With paid plans, we offer private professional support from our developers. We will answer within 24 working hours, and we will try our best to help you! If you choose the free plan, you can head to the Forum to solve your doubts. We check it every day and try to help users as much as we can. Support does not include: Mentoring for technologies CSS, PHP, HTML, JavaScript or other

You can use your Openclassify Cloud solution to host any kind of legal content in the US. Not allowed: Scams, Pyramids Schemes, Explicit sexual content, Drugs. If we detect any malicious usage or we are required to put down a website we will communicate it to you 24 hours before happening. If you are not sure if your content it's allowed, please check our Self Hosted version.

If your plan has a limitation on Advertisements, you will receive an email to inform you when you reach the 90% of your allowed capacity. If you delete ads, you will have more space for posting, and you will be able to continue using the same plan. If we detect that only spam ads are being posted, or used in the wrong way, we will contact you to fix the issue.

We got you covered! Do not worry if you have a free plan. If you have any inconvenient, you can open a new ticket. Also, you can always contact us.

We do not have a tool to export your site since you are in a shared environment.Remember that you will need to have Openclassify Self Hosted PRO in order to migrate, you can buy it here